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Quality Control Work at Higher Education Institutions
Quality control is
an integral part of a university s leadership policy, strategic work and
internal profitability control. Quality control produces information concerning
the quality of training and degrees that benefits potential university
applicants, staff and students as well as the local community, tax payers and
employers.
The Finnish system of higher education allows universities to
choose and structure their own quality control systems.
The Finnish
Higher Education Evaluation Council (FINHEEC) evaluates all university quality
control work. FINHEEC aims to audit the quality control systems of all Finnish
higher education establishments by the year 2011.
Kajaani University of
Applied Sciences Quality Control Policy
All operations must aim to
provide high quality teaching and to serve the requirements of working
life.
The Kajaani UAS quality control policy is that all staff and
students are committed to the continual improvement of the university s
operations. The policy ensures and enables excellence to be the main goal of all
operations. All quality control operations are based on the vision, values,
strategic choices and agreed procedures that are used to implement strategy
within different processes. Planning, implementation and development follow the
principle of continual improvement based on quality evaluation within all
operations. Quality management covers all operations of the University of
Applied Sciences.
This is how we have defined our own quality control
policy that guides all our operations. Quality control work is a part of what
every single person does at the university.
The Kajaani University of
Applied Sciences Quality Control System is composed of
- a working
strategic planning process
- working and defined processes
- process
indicators
- balanced score card (BSC)
- a working student and working
life feedback system
- monitoring of operations and indicators and quick
reactions to outcomes
The quality control system is based on the circle
of continual development PDCA (plan, do, check, act). |
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